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Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
My FOUNDATION EXPERTS will help you find your FLAWLESS SHADE MATCH in minutes! Book in now to discover my globally-loved foundations and find the perfect SHADE, FORMULA + FINISH for you!
Book a 1-2-1 video consultation to unlock the secret to a BEAUTIFUL, HEALTHY-LOOKING YOU, the COMPLEXION SECRETS I use on SUPERMODELS and STARS, TRICKS to CONCEAL the appearance of DARK CIRCLES and more!
YOUR PERFECT FLAWLESS MATCH EVERY TIME, OR YOUR MONEY BACK!* My Foundation Experts have FLAWLESSLY MATCHED over 15,000 people!
HOW IT WORKS:
HOW TO GIFT A CONSULTATION:
LEARN AND SHOP! In the Virtual Consultation they will unlock expert tips, tricks and beauty secrets! It’s like a live personal shopping experience. If you have gifted a paid Virtual Consultation, during the appointment they will also receive a magic code so they can spend the value of the consultation on charlottetilburymart.com products! They can use this during or after the consultation!
Please note: all Virtual Consultations will be English-speaking. If it’s a paid Virtual Consultation, they will receive an activation code to redeem the price of the consultation on charlottetilburymart.com
*Exchange your Charlotte Tilbury foundation free of charge and receive another shade of your choice for free via standard shipping. Offer applies only to purchases made on www.charlottetilburymart.com and available once only. Your standard rights of return continue to apply, see here: [hyperlink]. For more information on how to return, see instructions provided with your order or visit charlottetilburymart.com
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